Patient reviews & stories

I was most afraid of the language barrier and being alone in the hospital. An interpreter was with me every day, and my daughters back in Almaty would text asking how the day went.

They met us at Istanbul airport, drove us to Bursa, and an interpreter was with us the whole time. The room was single-occupancy, and meals followed my diet.

They sent the cost estimate before the trip, and at the clinic we paid exactly that amount.

They put me up in a hotel next to the clinic and let me into her room any time. The coordinator answered at night when my mother could not sleep well.

They do not forget the online check-ins — they message me first and ask for videos of the exercises.

I spent a long time choosing between Istanbul and Bursa. Bursa is quieter, accommodation is cheaper, and it is a ten-minute walk from the hotel to the clinic.